RETURNPOLICY

You have the right to cancel your order within 14 days of receipt without giving any reason. After cancellation, you have an additional 14 days to return the product. You will then receive a full refund of the order amount.

Only the costs for returning the item from your home to the webshop are at your own expense. For the exact return rates, please consult the website of your carrier.

If you exercise your right of withdrawal, the product should be returned to the seller with all supplied accessories and—if reasonably possible—in its original condition and packaging.

To exercise this right, please contact us at info@dyvae.com. We will then refund the due order amount within 14 days of receiving your return request, provided the product has been received in good condition